Shopping for Electricity Checklist

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  • What is the total electric rate per kWh?
    500 kWh _________1000 kWh ________2000 kWh ________
  • Is there a charge for usage of less than 500 kWh?
  • Is there a fixed or variable rate? If it is variable, what are the conditions for change? How and when do I get notice of changes?
  • What is included and what’s excluded from this rate? (Electricity transmission, distribution, fuel, what else?) What other fees are/will be added? Be prepared to be outraged at the various fees, especially for meters. Get a copy of the contract and the “Electricity Facts Label (EFL).
  • Do I have a contract or is it just month-to-month? What is the contract term? (How many months am I bound?)
  • Is there a termination fee or any other fee if I terminate service during the contract term? Is there any other fee in connection with terminating service?
  • What, if any, deposit is required?
  • What are the payment options? Is this a pay in advance contract?
  • What notice do I get before my contract expires? What if I do nothing? How would I renew? If I renewed today, assuming I had a contract expire, what would the rate be?
  • What are the penalties for violating the contract? What if I’m late or miss a payment?
  • What discounts/promo codes are available?
  • Must I pay a fee for switching? If I don’t need to select the date for switch (“standard switch”) do you still charge?
  • How do I get an accurate copy of the service agreement with my rates? Note: make sure you check the contract’s electricity price and see if it matches the kWh price you agreed to pay. The rates change often.
  • Renewable questions:
    • Do you buy excessive distributed renewable generation?
    • What is your renewable content?